About

About Matthew Aden

Executive IT & Operations leader with 15+ years transforming underperforming systems into engines of growth. I bridge technical complexity with business value—reducing overhead, elevating infrastructure, and optimizing operations.

Who I Help

Small to mid-size organizations across education, e-commerce, retail, and safety/first-responder supply who need hands-on leadership to modernize ERP, e-commerce, and IT operations—without bloated budgets or endless meetings.

How I Work

  • Diagnose & Prioritize: quick discovery & roadmap connected to P&L and KPIs.
  • Implement & Integrate: NetSuite/ERP, Shopify, Celigo/API automations, ABM/MDM, Ubiquiti, Zero-Trust.
  • Operationalize: SOPs, dashboards, and a repeatable cadence so teams move faster with fewer errors.

Selected Outcomes

ERP & Cash Flow

Migrated from a rigid legacy system to a scalable, cloud-based ERP (NetSuite), freeing ~$800k in inventory cash within 6 months and improving reporting accuracy.

Automation & Headcount

Designed cross-functional automations and integrations that sustained pre-pandemic revenue with 50% fewer staff.

SEO & E-commerce

Executed a focused SEO strategy and UX/performance overhaul that moved a site from Google rank #17 to Top 3 within 12 months.

B2B Portals

Architected and launched 15+ customer-specific portals that improved retention and recurring sales.

Experience

Director of Information Technology — Becker Safety & Supply (2019–Present)

  • Own end-to-end IT strategy, budget, vendor management, and daily operations.
  • ERP transformation (NetSuite), Celigo integrations across ERP/CRM/e-com, disaster recovery and data protection.
  • Built automation and SOP frameworks that reduced manual workload and latency across departments.

Administrative Principal — Colorado Heritage Education School System (2015–2019)

  • Led 20+ person team; reported to a 12–14 member board; scaled annual operating budget from $80k → $300k.
  • Implemented an enterprise-grade SIS and digital infrastructure; increased enrollment from 105 → 150; umbrella school 330+.

Earlier Roles

  • Manager — Chick-fil-A: operations leadership for a high-volume store.
  • Genius Bar Technician — Simply Mac: advanced Apple device support and customer training.

What I Believe

  • Business first: technology must prove its value on the P&L.
  • Less software, more outcomes: fewer tools, better adoption, simpler SOPs.
  • Data you can trust: dashboards that drive decisions, not debates.
  • People over process: systems should make teams faster, not busier.

Testimonials

“We freed roughly $800k in inventory cash within six months. Reporting is finally trustworthy.”
“From page 2 to top-3—organic leads doubled. The portal work was a game-changer for key accounts.”

Let’s talk

Have a project, audit, or integration in mind? I’m happy to explore for 20 minutes and point you to the highest-leverage next step.

Book a 20-min consultation