A Starting Point
This is a general reference guide to the things we do, and it often serves as a starting point. The list provided here is by no means comprehensive and will vary significantly based on your specific needs.
Services
Consumer Tech Support (Home Services)
Outcome: A stress-free home tech experience—fast, secure, and organized.
You get: clear flat-rate options, fast booking, and plain-English guidance.
Common jobs: new computer setup & data transfer, Wi-Fi design & install, mesh/ethernet, printer setup, parental controls, smart-TV/home theater troubleshooting, Apple/Windows tune-ups.
Flat-rates: New Computer $149/$199 • Wi-Fi from $249 • Home Theater $149 first hr ($99/hr after) • Remote Fix-It $79/45-min • Backup & Sync from $129. Hourly: $110 remote / $135 on-site.
Fractional CIO/CTO
Outcome: Align tech with P&L—budgets, vendors, roadmap, KPIs.
You get: quarterly roadmap, vendor/risk review, cross-functional leadership, board-ready reporting.
Typical wins: lower opex, fewer licenses, cleaner data, faster releases.
Process: Discover → Prioritize → 90-day plan → Operating cadence.
Starting from: $4,000/mo (lite), $6,500/mo (standard), $10,000/mo (growth).
NetSuite / ERP
Outcome: A scalable ERP that improves cash flow and reporting accuracy.
You get: migration/implementation, role-based dashboards, inventory & demand flows, finance integration, training.
Engagements: project or retainer; audits available.
Timeline: typically 8–16 weeks (phased).
Hourly (specialist): $150–$200/hr.
Shopify & E-commerce (incl. SEO/UX)
Outcome: Faster site, higher ranking, better conversion, B2B portals.
You get: theme performance pass, CRO checklist, SEO plan, structured data, GA4 tracking, portal builds.
Packages: Boost $2,500 • Scale $5,500 • B2B Portal from $3,500 • Hourly $110–$150/hr.
Integrations & Automation (Celigo, APIs)
Outcome: Fewer manual tasks, accurate data, faster cycle times.
You get: process mapping, connector setup, error handling, SOPs, team training.
Hourly: $135–$175/hr.
IT Infrastructure & MDM
Outcome: Secure, scalable fleet and network with clear ownership.
You get: Apple Business Manager/Essentials, Ubiquiti design, Cloudflare Zero-Trust, backups, identity & access.
Packages: Site assessment from $1,500; rollout quoted.
Business Continuity & Disaster Recovery
Outcome: Confident recovery and minimal downtime.
You get: RPO/RTO targets, 3-2-1 backups, DR runbooks, tabletop exercises.
Audit: $1,500 flat; implementation quoted.
Safety Industry Solutions
Outcome: Faster, compliant recommendations for first-responder gear.
You get: chatbot strategy, content sourcing, Shopify tie-ins, analytics.
POC: from $4,000; full rollout quoted.